Spy Camera Specialists
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TERMS & CONDITIONS

Payment: VISA or MC.



DROP-SHIPMENTS

RMA# is required for all returns. If your customer wish to return an item for repair or exchange, please have them contact us at 845-369-1777 (M-F 10 am to 5 pm ET).

Warranty: All items come with 1 year warranty. If the unit is found to be defective we will repair/replace the unit. Warranty is voided if the product is altered in any way after the purchase
(ex: cut cable, wrong power, color change, etc.)

30 Day Exchange: Customers may exchange with other items within 30 days.

Out of warranty: Since we are the manufacturer, any items out of warranty can be repaired with minimal cost and time. (Custom made items only)

Refund: All refunds must be approved by the seller first. Once the item is received, we will apply store credit for the seller. Our store credit does not expire. All refunds requests must be made within 30 days from the purchase date.



STOCKING DEALERS
The return policy will be same as above. However the customer must provide proof of purchase from the seller when requesting for repair, exchange or a refund.



AUDIO UPGRADE
Due to the Federal regulation, you must fill out the form at: http://www.scs-spycam.com/info-audio-law.html and fax to us before selling any covert items w/ audio.